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We are thrilled that you just loved working with us, and we hope to help… Thanks for sharing, Paula! We are thrilled that you simply loved working with us, and we hope To help you with potential home advancement jobs. Benefit from the new appear and feel of your house!
I've read your post from 2008 and would like to apologize to your cancelled appointments and that you weren't satisfied with our revenue representative and appointment. At Empire, consumer satisfaction is from the utmost important to us. I comprehend some time has passed, but I would like the chance to discuss your expertise with you and handle any considerations you may still have with our organization.
Was this evaluation …? Helpful 3 Amusing Cool Remark from Tina B. of Empire Today Enterprise Supervisor 12/4/2013 Brad, we were being dissatisfied to examine your evaluate and master which you were not pleased with your… Brad, we were dissatisfied to read through your review and find out that you were not happy with your encounter. For the reason that we are an entire-services organization, our pricing is all inclusive and handles product or service charges, set up labor, and any more asked for companies.
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Up-to-date critique Evidently in the event you compose a unfavorable evaluate, Empire flags it for elimination. Beware my prior critique is below and Empire flagged it!
I personally did not similar to the management as it is not honest when somebody get an phase in his posture use his power and place the different involving contractors or installers especially although they care for their career as well as their earlier job, expertise, and purchaser pleasure can strengthen them.
Purchased carpet for my fresh Family room from Empiretoday. Just one room and a stairway. $1200.00 moreover tax. Took daily off from do the job for installation. The installers arrived at quarter until 10. I showed them the room and defined that it had been a completely new place and questioned them to be cautious of...
We agreed to the price tag and made a decision to finance by way of their company. Nonetheless; once we began to indicator paperwork, the Alex told us that he necessary the down payment...which we under no circumstances mentioned. He explained it absolutely was mainly because they wanted at the least 10% of the acquisition compensated for set up uses. I was caught off guard and questioned this, but I conceded as it went to my order All things considered.
The customer support (CS) agents seemed as baffled as me as to why the installers stated they do not do stairs. I did some research about Luxury Vinyl and stair installation and it may and is done.
11/nine/2014 I fulfilled with Tonia to receive estimate plus the carpeting was put in the following day! My working experience with Empire was Superb. economical quickly effective and excellent Option to carpet a spare place in basement. Thanks Empire for the excellent company expertise.
Installation (3rd day): Installers arrived, completed the set up. Later that afternoon, I finally acquired a return cellular phone contact from a supervisor and he or she claimed they despatched out carpet without measuring as the chopping machines was down. She failed to in any respect look much too worried about our overall experience, and only said she would "communicate" to all functions involved and was "sorry" for the working experience.
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Whilst I am understanding individual that vehicle difficulties come about not when did read here anyone simply call us to let us recognize that he was not able to make the appointment.